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The Accredited Training Council Trade Association (ATCTA) is the community of accredited training organizations throughout the IT Service Management (ITSM) industry. Our mission is to promote the interests of our members and improve the quality of the ITSM industry as a whole.
SED-IT is proud to be one of the Founding Directors (see the Press Release). For more information, go to: www.atcta.org.
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SED-IT sets the standard for IT Service Management consultancy. Responding to the changing needs of businesses like yours, SED-IT offers a myriad of services that are tailored to your specific needs.
 Assessment - Objective, concise and actionable. The SED-IT proprietary assessment process structured by the ITIL framework fully integrates the international standard, ISO/IEC 20000 to deliver a maturity ranking. Our certification and experience across a broad range of industries (see where we've worked) uniquely prepare us to:
Quickly assess critical pressure points
Fully explore organizational issues
Deliver actionable bottom-line improvement suggestions
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 Education and Training - Fortune 500 companies rely on SED-IT to present industry best practices and accredited classes to keep their employees ahead of the curve. Our proprietary training programs emphasize real life exercises while maximizing retention. We offer a full range of training programs including:
ITIL® v2
ITIL® v3
ISO/IEC 20000
Purchase option of accredited course materials
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 Process Design - Our tailored solutions are rooted in ITIL® and CobiT best practices. This approach ensures a process that is:
Specific to your business model
Designed to be implemented by your organization
Outcome specific and measurable
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 Coaching - Maximizing your staff and processes through coaching and staff augmentation is the best way to keep your company connected and ready for the next delivery opportunity.
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©SED-IT, 2010. The contents of this web site are protected by copyright and cannot be reproduced in any manner without written permission.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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